Shipping Policy
Welcome to CareRoot.shop! We’re proud to deliver high-quality personal care and wellness products across the UAE. Please read our shipping policy carefully to understand how and when your order will reach you.
🚚 Shipping Coverage
We currently deliver to all Emirates in the United Arab Emirates, including:
- Dubai
- Abu Dhabi
- Sharjah
- Ajman
- Fujairah
- Ras Al Khaimah
- Umm Al Quwain
⏱️ Delivery Time
- Standard Delivery: 1 to 3 business days (UAE-wide)
- Same/Next-Day Delivery: Available in select areas of Dubai and Sharjah (on orders before 1 PM)
- Orders placed on weekends or public holidays will be processed on the next business day.
💵 Shipping Fees
- Orders above AED 150 – Free Shipping
- Orders below AED 150 – AED 10 shipping charge applies
(COD orders may have an extra service fee depending on courier policy.)
💼 Cash on Delivery (COD)
We offer COD across all Emirates. Kindly ensure your contact details are correct to avoid delays.
📦 Order Processing
- Orders are processed and shipped within 24 hours of confirmation.
- You will receive an order confirmation email or WhatsApp message after checkout.
- Once shipped, a tracking link will be sent to track your order status in real-time.
🔄 Delivery Attempts
- Our courier partner will attempt delivery up to 2 times.
- If the delivery fails after multiple attempts, the order may be returned to us.
📞 Need Help with Shipping?
For delivery-related questions, feel free to contact us:
📧 support@careroot.shop