Welcome to CareRoot.shop — your trusted online destination for personal care and wellness products across the UAE. We value your privacy and are committed to protecting your personal information while providing a smooth and secure shopping experience.
🔒 1. Who We Are
CareRoot UAE is an online store based in the United Arab Emirates, dedicated to offering high-quality personal care, skincare, and dental hygiene products. Our platform makes shopping simple, secure, and reliable — with fast delivery across all Emirates and cash on delivery (COD) options.
📦 2. What Information We Collect
When you browse or place an order on our website, we may collect the following information:
- Full Name
- Shipping and Billing Address
- Phone Number
- Email Address
- Payment Method (no card details are stored)
- Device information (for website optimization)
We collect this information only to fulfill your order and enhance your experience.
🛡️ 3. How We Use Your Information
We use your personal data to:
- Process your orders and deliver products
- Send order updates via email or WhatsApp
- Provide customer support
- Improve our website experience
- Notify you of special offers or promotions (only if you opt-in)
We never sell or rent your personal information to any third party.
🚚 4. Who We Share Your Information With
We only share necessary details with trusted service providers involved in processing your orders, including:
- Delivery partners (e.g., Barq, Aramex, or similar)
- Payment gateway providers (e.g., Stripe, PayTabs)
- WooCommerce & essential plugins (only for store functionality)
These third parties are required to keep your data secure and confidential.
🌍 5. Data Security
We use industry-standard security measures (SSL encryption, secure hosting) to protect your data from unauthorized access, alteration, or disclosure.
📅 6. How Long We Keep Your Data
We retain your order and contact information for as long as required for tax and accounting purposes, or until you request deletion.
🧾 7. Your Rights (UAE Customers)
You have the right to:
- Request access to your personal information
- Correct any inaccuracies
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at:
📧 support@careroot.shop
📲 8. Cookies Policy
We use cookies to enhance your experience and track website performance. By using our site, you agree to our use of cookies. You may disable them anytime in your browser settings.
🛍️ 9. Shopping via CareRoot.shop
By using this website, you agree to this privacy policy and give us consent to use your data for order fulfillment and service improvement.
📞 10. Contact Us
If you have any questions about this Privacy Policy, please reach out to our support team:
📍 CareRoot UAE
📧 support@careroot.shop